Terms & Conditions

Effective Date: July 10, 2025 Welcome to A’ La Lagune Hotel. By making a reservation, staying with us, or using our website https://alalagune.com, you agree to the following Terms & Conditions. Please read them carefully.

1. Reservations & Bookings

  • Reservations can be made directly through our website, by phone, or via third-party booking platforms.
  • All bookings are subject to availability and confirmation.
  • Guests must provide accurate personal details when making a reservation. False or misleading information may result in cancellation.

2. Check-In & Check-Out

  • Check-In Time: 1:00 PM
  • Check-Out Time: 12:00 PM (noon)
  • Early check-in and late check-out requests may be subject to availability and additional charges.
  • Valid identification (passport, ID card, or driver’s license) is required at check-in.

3. Rates & Payment

  • All rates are quoted in USD and may be subject to local taxes and service charges.
  • Full payment or a deposit may be required at the time of booking.
    • Accepted payment methods includeVisa, Mastercard, mobile money, cash.
    • Rates are subject to change without prior notice but confirmed bookings will not be affected.

4. Cancellations & No-Shows

  • Cancellations must be made at least 3 Hours before check-in to avoid charges.
  • Late cancellations or no-shows may result in the forfeiture of the booking deposit or one night’s stay charge.
  • Special promotions, discounted bookings, or group reservations may have stricter cancellation policies.

5. Guest Responsibilities

  • Guests are expected to conduct themselves respectfully and comply with hotel rules.
  • Damage to hotel property, whether accidental or intentional, will be charged to the guest responsible.
  • The hotel is not responsible for loss, theft, or damage to personal belongings. Safes are provided in rooms for valuables.

6. Use of Hotel Facilities

  • Facilities such as the pool, restaurant, bar, and event spaces must be used in accordance with hotel policies.
  • Children must be supervised at all times.
  • The hotel reserves the right to deny access to facilities if safety or conduct rules are violated.

7. Liability

  • A’ La Lagune Hotel is not liable for accidents, injuries, or loss of property during your stay, except where caused by proven negligence on our part.
  • We are not responsible for disruptions caused by events beyond our control (force majeure), including natural disasters, strikes, or government actions.

8. Website Use

  • Information provided on our website is for general guidance. While we strive for accuracy, errors may occur.
  • External links may be provided for convenience, but we do not control or endorse third-party sites.

9. Privacy & Data Protection

We respect your privacy and handle personal data in accordance with our Privacy Policy. By booking or staying with us, you consent to the collection and use of your information as outlined in the policy.

10. Amendments

We may update these Terms & Conditions at any time. Changes will be posted on this page with a new “Effective Date.”

11. Contact Us

For questions regarding these Terms & Conditions, please contact:
A’ La Lagune Hotel Bar & Restaurant
A: Congo Town Back Road, Monrovia, Liberia
E: info@alalagune.com
P: (+231) 776.527.939